Shopping and Shipping Frequently Asked Questions



Is it safe to order with my credit card on-line?

Ordering merchandise with your CREDIT CARD at Diecast Model Car Collectibles - www.motormint.com website is SAFE! We provide a fully secure purchasing environment by utilizing a technology called S.S.L. (Secure Socket Layering) to safeguard your credit card information when you order on-line. S.S.L. “encrypts” (scrambles) all your order information after you enter it, and before it leaves your computer and is sent to us. Once received by our “Secure Server” it is then “decrypted” into a format that we can use to process your order. Your credit card and personal information cannot be intercepted or reviewed by anyone except you and us at www.motormint.com.



How do I order on-line?

Shopping with us is easy. We are open 24/7 day or night. You can put things in your shopping cart and view them all the time in the right hand navigation bar, you can add or remove products, or change the quantities fast and easy. The actual S&H-USPS Priority Mail rate for USA is also shown in the same window - so you always know what your charges are going to be before you checkout. When you are ready to check out just follow the signs, fill in the forms (or just sign-in if you are already a registered customer), select your payment method, and your order will be received in our fulfillment department the very same day...It's that easy !!



What forms of payment do you accept?

We accept:Visa, MasterCard, American Express and Discover directly through our secured check out. Sorry, we do not ship items C.O.D.



Do I have to pay Sales Tax on-line?

You only pay Sales Tax if you are a Resident of Connecticut. We are required by law to collect all Applicable Sales Tax in the State of Connecticut Only. The Sales Tax Rate for Connecticut Residents is 6.35%.



What are your shipping and handling charges?

Currently, all domestic orders are shipped via the United States Postal Service. Shipping and Handling is based upon the dollar value of your order.

Standard Domestic Shipping

Order Total
Shipping Charge
Insured Delivery
$0.00 to $74.99
$6.95
$1.49
$75.00 & above*
$0.00
$1.49

* Limited time offer. We reserve the right to change this promotion without prior notice.



How will my order ship and when will it arrive?
Once you place your order you will receive an email stating that your order has been submitted successfully and is being processed by our fulfillment department. Due to the low price and high quality of our die-cast replicas our fulfillment department must process and ship hundreds of orders everyday. Stock Orders are shipped from our warehouse within 48-72 hours, Out-of-Stock Items, Pre-Orders or Club Merchandise are shipped according to schedules that are specified in the original orders. If your order weighs less than one pound it will be shipped by Standard Mail (4th Class) and your order will arrive within 4 to 6 weeks from the date of your order confirmation. If your order weighs more than one pound it is shipped by Priority Mail and will arrive within 2 to 4 weeks (from the date of your order confirmation).




Are you interested in products not listed on-line?

Don't be bashful. If you don't see what you're looking for on-line or in our catalogs, let us know. Whether it's a particular item or a complete product line. The more we know what you're interested in - the better we can serve you in the future.Like us on Facebook and add your Wish-List Ideas using this link: WISH LIST



Would you like a printed catalog?

We do print a minimum of 4 New Catalogs Every Year as well as New Product and Close-Out Announcements every month throughout the year. If you would like to receive our catalogs or special announcements just sign-up on our mailing list using the form on the top right-hand side of this page or send an email to receive a catalog right-away at the following email address:customerservice@motormint.com

Do you need a order form?
We here at the Motormint understand that not all customers prefer to order via the internet. There may be times where you would just rather mail in your order. There are times when you just don't have enough space on the order from in our catalogs to put in all the products you want. Sometimes you mail in a order from your catalog & find that there is another item you wanted to order but you no longer have a order form to send. It is because of issues like these the Motormint has created a order from that you can print at any time. If you would like to print a new order form
Click Here.